Hidalgo County Texas
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Recognitions and Awards
2013 Winner of the GCAT Collector of the Year Award, AGAIN!
Hidalgo County Commissioners Court recognized Collections Enforcement Officer Sylvia L. Reyes, County Clerk's Office, for being named the "2013 Collector of the Year" by the Governmental Collectors Association of Texas. The award is given to the employee who has had the greatest impact on collections. This is the second year in a row Reyes has been given the prestigious recognition."I had no idea that I would make it a second time, but maybe I will make it a third," said Reyes, upon receiving a County resolution in her honor.Reyes has been employed with the Hidalgo County Clerk's Office since 2007 and is responsible for collection and compliance in all courts. In 2013, she was ranked as the top collector in Hidalgo County, collecting more than $631,133. County Clerk Arturo Guajardo, Jr., presented the resolution that states, in part, that Reyes is being recognized for her outstanding work and dedication to the citizens of Hidalgo County. 

2012 Winners of the Most Innovative Program – Hidalgo County Clerk Collections Dept.

In 2012, the Hidalgo County Clerk Collections Department became the first of its kind in the State of Texas to implement a fully automated system to interact with the Texas Failure to Appear Program (Omnibase Services of Texas). Working in conjunction with I-Plow Inc, they developed a system that would send qualifying cases to DPS and release satisfied cases automatically. The process allowed substantially more Drivers License holds to be placed on qualifying defendants in a shorter amount of time with far fewer man hours and with less of a chance of human error. Since the process began, Hidalgo County has collected over $360,000 in cases that had a Drivers License hold.

2012 Winner of the GCAT Collector of the Year Award
"Sylvia L. Reyes is everything a great collector and team player should be. Sylvia Reyes is responsible for the collections and compliance of all courts. In 2011, she alone brought in $536,659. She was ranked 1st in collections for this office in 2011. Again in 2012 she exceeded her 2011 collections, collecting $591,181 and again was the top collector in this office.

2012 NATIONAL BEST PRACTICE AWARD
The National Association of County Recorders, Election Officials and Clerks (NACRC) recently awarded the Hidalgo County Clerk’s office with a "Best Practice" Award for outstanding Records Management. The honor was announced by the NACRC on July 13th, 2012 at their annual conference, and Hidalgo County Clerk Arturo Guajardo, Jr. and his staff were recognized at Tuesday’s meeting of Commissioners’ Court for their achievement.

2012 RECEIVES STATEWIDE AWARD
Hidalgo County Clerk Arturo Guajardo, Jr. returned from Austin, TX with the esteemed honor of receiving a 2012 TAC County Best Practices Award for Innovation, awarded by the Texas Association of Counties on May 3, 2012.

2009 Excellence in Service Award
The Hidalgo County Clerk’s Collections Department is the recipient of the 2009 Excellence in Service Award, presented by the Governmental Collectors Association of Texas. This award is given to an individual or program that unselfishly provides assistance while embodying the elements of dedication, commitment, and service to the association and its membership.

2009 Collector of the Year for the State of Texas
Collections Specialist Ana De Luna received the 2009 Collector of the Year Award from the Governmental Collectors Association of Texas for having the greatest impact on the collections effort in her county.

2008 Collector of the Year for the State of Texas
Collections Specialist Arcilia Morales was named the 2008 Collector of the Year by the Governmental Collectors Association of Texas.

2005 Top Collections Department in the State of Texas
The Governmental Collectors Association of Texas recognized the Hidalgo County Clerk’s Collections Department as the Best in Texas for 2005.

2004 County Clerk of the Year for State of Texas
The Hidalgo County Clerk’s Office was selected as the top County Clerk’s Office in the entire state for 2004. This award had never before been presented to Hidalgo County since the creation of The County and District Clerk’s Association of Texas in 1893.